When it comes to AI-powered employee benefits technology, finding the right balance between automation and control is crucial. Ben's latest update to our employee benefits platform addresses this challenge head-on by combining powerful AI categorisation with enhanced administrator controls.
For HR teams, this update improves in how benefits are organised, displayed, and discovered within the Ben platform.
AI meets human touch in your benefits platform
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A perfect example of where this balance matters is in benefits categorisation. To enhance the employee experience on the 'Explore' page of the Ben platform, our AI categorises every feature and benefit you offer. This represents AI taking repetitive, manual work off your hands - but we understand that Benefits Managers also want the ability to verify these categorisations and make adjustments when necessary.
That's exactly what our latest update to our employee benefits platform delivers. Here's how we're putting more power in your hands while maintaining Ben AI's intelligent guidance.
Benefits managers using our staff benefits platform can now customise both the categories and icons of their benefits and features, providing greater control over information presentation:
- Custom category assignment for both benefits and features
- Personalised icon selection for benefit categories
This gives you greater autonomy in organising and presenting benefits - you can make updates yourself whenever needed. Plus you gain more control over the visual representation of your benefits while aligning categories with your company's unique language.
A clearer experience for employees
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While administrators enjoy more control over how things appear in their benefits platform for employees, your team members benefit from a more intuitive experience that’s aligned with your company's culture. They still receive all the advantages of AI-powered personalised recommendations and benefit discovery.
The perfect balance: AI meets human touch
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By combining the power of AI-driven personalisation with admin-controlled customisation, we’re building benefits technology that serves both the strategic needs of employers and the personal needs of employees.
Ben AI continues to analyse user behaviour and preferences, suggesting the most relevant benefits to each employee. Now, these intelligent recommendations are presented within a framework that benefits managers can customise to match their organisation's unique needs and communication style.
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